Keep an Eye on These 7 Trends in the IT Sector
The IT sector is an ever-growing and evolving one since technology doesn’t stop changing year after year. Therefore, if you are an IT professional or are running a software company, you need to keep learning about new technologies in order to stay on the cusp of innovation. Otherwise, you might get pulled down by complacency and stagnancy. The evolution of technology also uplifts the customer experience as they adapt to emerging trends.
IT companies that are looking to engage customers and grow their user base need to upgrade themselves and stay ahead of the emerging trends in the IT sector. This article covers 7 promising trends that you should know about.
What are the Emerging Trends in the IT Sector?
Since customers have become more tech-aware in the past few decades, it poses an even bigger challenge for IT companies and solution providers. They have to ride the wave of digital transformation and embrace the emerging trends in order to provide a better customer experience. With that said, let’s have a look at the trends that we have been talking about.
1. The Internet of Behavior (IoB)
You may have heard about the Internet of Things (IoT), which involves the use of automation and smart devices to make daily life easier. A new and interesting trend is the Internet of Behavior, which is similar to IoT. This technology trend enables businesses to study consumer behavior, patterns, habits, and other traits that they can utilize to optimize their existing products or services, thus tailoring it according to the customer’s needs.
An example of IoB is a health-tracking application, which records your heart rate, blood pressure, sleep times, diet, exercise routines, and other information. Then, it provides you with personalized suggestions that you can use to achieve your fitness goals.
2. Edge Artificial Intelligence
Another promising trend that is gathering steam is edge artificial intelligence, which is touted as the next best thing in the world of AI. Edge artificial intelligence deals with extracting data for a user from their closest interaction point. This is being actively implemented by apps like Google Maps, which extracts traffic data from interaction points around your current location. Then, it offers you the best possible route based on this information.
Edge AI is also beneficial for businesses because it helps them achieve their goals at lower costs while also enhancing customer satisfaction and reducing latency.
3. Total Experience (TX)
Customer experience is the focal point of any business, and it is also the basis of emerging technologies. Thanks to innovation, customer experience has also spawned a new and important trend called Total Experience (TX). It encompasses customer experience, user experience, and employee experience into one neat experience package. Businesses make use of this trend to monitor the employee experiences of those working remotely or overseas, as well as the experience of customers in different locations. This helps them optimize the overall experience while staying focused on their organization’s operations.
4. Cybersecurity Mesh
Cybersecurity mesh isn’t just a new and emerging trend, but it is an evolved and advanced form of cybersecurity. It empowers businesses and enables them to access a digital asset without requiring its specific location. Since the location of the digital asset is kept private, this prevents the asset from being hacked. This is a key trend for businesses that rely on cybersecurity to run their operations smoothly.
Through cybersecurity mesh, companies can safeguard their critical data and sensitive information, thus reducing the likelihood of a cyberattack or hacking attempt that can cause a loss of millions of dollars.
5. Telehealth
Telehealth and telemedicine have been highly useful and integral all over the world, particularly in the wake of the COVID-19 pandemic. Thanks to this, telehealth has become a massive trend in the IT sector. It enables doctors to efficiently manage patient consultations through video chats. Moreover, patients can get their prescriptions refilled through no-contact deliveries.
Doctors and patients are slowly getting used to virtual appointments and consultations unless there is a life-threatening solution. This has also brought about the rise of telehealth and telemedicine startups, which offer quality care to patients in the comfort of their homes.
6. Hyper Automation
Hyper Automation is another key trend that has taken the IT sector by storm, and it encapsulates various technologies, including artificial intelligence, virtual and augmented reality, machine learning, robotics, business process management, etc. These technologies are being used to automate business operations and also enhance the customer and employee experience.
Hyper automation is also instrumental in increasing productivity, reducing costs and risks, and also providing precise operation analysis. Moreover, it enables businesses to stay ahead of their competition.
7. Edge Computing
Last but not least, Edge Computing is another promising trend that provides an alternate form of computing than Cloud and Quantum Computing. It addresses and navigates around the latency issues that are caused by cloud computing, and it computes data that is decentralized and time-sensitive. Edge computing can also be used as an independent data center that can be used to process data away from the main data center.
Cloud computing has become largely popular with solution providers like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform. However, edge computing has overtaken the cloud as an emerging solution. Its popularity will continue to increase as the usage of IoT devices goes up with the passage of time. In fact, the edge computing market has become a multibillion-dollar industry in itself.
This concludes our guide on the seven emerging trends in the IT sector that you need to look out for in 2022. However, this doesn’t mean that these technologies are here to stay forever. If you don’t adapt to them in due course, you might risk staying behind in the competition while other companies outpace you.
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