Online Learning

We offer flexible learning schedules enabling students to acquire new knowledge and skills from their home, easily and remotely. Using our amazing medium of video conferencing and other online collaboration tools, our trainers collaborate with students to give them hands-on experience and the opportunity to learn low-code/no-code tools to develop solutions based on Power Platform.

To take our online classes, you need a laptop or a computer having audio and video conferencing applications and capabilities with a good and stable internet connection. It should have a bandwidth that supports screen sharing and video calling.

We recommend that you select a quiet place at your home to take classes where you can be all alone for at least 2 hours. During this time, you need to be completely focused on your lessons and learning.

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Course MB-230T01-A: Microsoft Dynamics 365 Customer Service

Accessible

To take our online classes, you need a laptop or a computer having audio and video conferencing applications and capabilities with a good and stable internet connection. It should have a bandwidth that supports screen sharing and video calling.

We recommend that you select a quiet place at your home to take classes where you can be all alone for at least 2 hours. During this time, you need to be completely focused on your lessons and learning.

Learning Based on Modules

The learning path of our students is structured to provide module and course-based learning. We offer course combinations that enable you to select the right learning path and customize it according to your future career needs. We don't believe in enforced learning and don't insist on learning things that you won't need in your role of Citizen Developer, or if you already have some skills, you don’t need to waste time on learning them again.

Our courses focus on data modeling, business analysis, modeling of business processes, technology specifications such as Dynamic 365 business applications or Power Platform. The modules enable the students to take up those courses that interest them, making it easier to learn and pass the exams.

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teachers

Flexibility

At Citizen Development Academy, we work in your interest and want to make learning as easy, quick and flexible as possible. One primary requirement of most students who take up our course is to retain their current job and continue their citizen development learning and practice without dropping out and becoming certified citizen developers. We work with you to create a schedule and education plan according to your specific schedule. If the need arises, we can reschedule and move you to another cohort to accommodate you.

However, kindly keep in mind that although it's an online program, it doesn't mean that you only need to watch video lessons and try yourself. We don't encourage this, so we try to ensure that you learn under the supervision of a trainer. We give you actual classes with a real teacher. The only difference is you take them remotely with high-tech due to the COVID pandemic.

Use of Real-World Scenarios

To educate you, we only use real-world scenarios. Our instructors craft them through their past projects or personal experience or get them through volunteer projects. For us, learning is more than a theoretical thing or only lecturing because you don't need this type of knowledge or skill on your job.

We ensure that all the education that we impart is practical and skill-based so that you can instantly put it to use for passing your interviews or at your new job as a citizen developer. And this is only possible when we teach you real-world scenarios and examples you can use in your new position.

Use of Real-World Scenarios
candidates

Hands-On Training

We have tailored our learning method to ensure that you learn by doing. You will actually be doing everything on your own to learn the skills, get knowledge, confidence, and certification from our academy and Microsoft certification.

Our focus remains on helping you acquire the knowledge and skills that you need to perform your job while ensuring an in-depth understanding of what and why with practical experience of doing it right. We ensure that your hands and mind remember all. The best way of learning is implementing practical examples in your job and by yourself.

Get Training from the
Right Trainers

Each trainer at Citizen Learning Academy has active jobs where they daily do what they are teaching. Our most trainers have more than 15 years of experience while working on the different roles for implementation of business applications using Microsoft technologies and projects.

They are the right people that companies search and hire on a daily basis. They have the skills, knowledge and experience required for the job and manage people who do this job. This translates into a massive benefit for our students in getting quality and practical knowledge and learning that focuses on the specific and most needed skill sets and reasoning.

Use of Real-World Scenarios

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813-438-3889
501 E Kennedy Blvd, Tampa, FL 33602
info@citizendevelopmentacademy.com
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